Refund policy
Revivalhood Return Policy
At Revivalhood, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we gladly accept returns under the following conditions:
Return Rules Summary
- Return Window: Returns are accepted within 10 days of the delivery date.
- Return Shipping: We offer free return shipping on all eligible items.
- No Restocking Fee: We do not charge any restocking fees for returns.
- Condition of Items: Returned items must be in their original condition, unworn, unwashed, and with all tags attached.
- Return Process: The returned items must be received by our warehouse before a refund is issued. Once we receive and inspect the returned items, we will process your refund to the original form of payment.
How to Initiate a Return
To initiate a return, please contact our customer service team within 10 days of receiving your order. They will provide you with a prepaid return shipping label and further instructions. Please ensure that all return shipments are securely packaged.
Refund Process
Once we receive your returned items at our warehouse, we will inspect them to ensure they meet the return conditions. If the items are approved, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.
Contact Us
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at revivalhood.sales@outlook.com
Revivalhood Return Policy
At Revivalhood, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we gladly accept returns under the following conditions:
Return Rules Summary
- Return Window: Returns are accepted within 10 days of the delivery date.
- Return Shipping: We offer free return shipping on all eligible items.
- No Restocking Fee: We do not charge any restocking fees for returns.
- Condition of Items: Returned items must be in their original condition, unworn, unwashed, and with all tags attached.
- Exclusions: Items marked as "Final Sale" are not eligible for return.
- Return Process: The returned items must be received by our warehouse before a refund is issued. Once we receive and inspect the returned items, we will process your refund to the original form of payment.
How to Initiate a Return
To initiate a return, please contact our customer service team within 10 days of receiving your order. They will provide you with a prepaid return shipping label and further instructions. Please ensure that all return shipments are securely packaged.
Refund Process
Once we receive your returned items at our warehouse, we will inspect them to ensure they meet the return conditions. If the items are approved, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.
Contact Us
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at revivalhood.sales@outlook.com